Privacy Policy

1. Introduction

Agochar Tech LLP ("we," "our," or "us"), operating as Single Crystal Diamond Ring, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

This policy complies with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India, as well as applicable international data protection regulations.

2. Age Requirements

Our website and services are intended for individuals 18 years of age or older. We do not knowingly collect personal data from anyone under 18 years of age. If we become aware that we have collected data from a minor, we will delete it immediately.

3. Information We Collect

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and mailing address when you submit inquiry forms or contact us.
• Communication Data: Records of correspondence when you contact us via email, phone, or our website forms.
• Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.
• Preference Data: Your preferences regarding ring sizes, styles, and consultation scheduling.

4. How We Use Your Information

We use your information for the following purposes:

• To respond to your inquiries and provide customer service
• To process and fulfill orders and bespoke commissions
• To schedule and conduct consultations
• To send updates about your order or inquiry (with your consent)
• To improve our website and services
• To comply with legal obligations

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist with our operations (shipping, payment processing, email services)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with any merger or acquisition

6. Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how you interact with our site. You can control cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing
• Data portability
• Withdraw consent at any time

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Customer records related to purchases are retained for warranty and service purposes.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place when transferring data internationally.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated revision date.

12. Contact Us

If you have questions about this privacy policy or our data practices, please contact us: